Community use policy

The boundary of what doesn't fit here.

This policy governs the use of Radar Nocturno and the consequences of non-compliance. It forms an integral part of the Terms and Conditions of Use — Users (B2C), in effect since 20 August 2026.

Radar Nocturno is a tool for adults who decide when and how to go out in Madrid's alternative nightlife. This policy protects our people, the venues that work with us, and the integrity of the product.

0 · Data controller and legal information

  • Controller: Humberto Franco Díaz de León (natural person, self-employed), NIE (Spanish foreign-resident ID number) X6230664X. Address for notification purposes: P.O. Box 21001, 28080 Madrid (Spain). Email: hola@radarnocturno.com.
  • Legal basis for moderation processing: legitimate interest (art. 6.1.f GDPR), counterbalanced by the right of reply (section 7) and the principles of data minimisation and storage limitation (section 9).
  • Sensitive data: the context of using Radar Nocturno may reveal art. 9 GDPR data (sex life, orientation), and the optional profile tags a user voluntarily declares also constitute data of this category. Its processing is based on the explicit consent given at sign-up (art. 9.2.a) and is detailed in the Privacy Policy.
  • Data subject rights: to exercise the rights under art. 15-22 GDPR, write to hola@radarnocturno.com or consult the Privacy Policy.
  • Complaint: any user has the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es.

1 · Purpose

Radar Nocturno is a tool for adults who decide when and how to go out in Madrid's alternative nightlife. This policy protects our people, the venues that work with us, and the integrity of the product. It defines the boundary of what doesn't fit here.

2 · Principles

  1. Anonymity is not impunity. Your real name not appearing does not mean you can cause harm without consequences.
  2. Human decision, not algorithmic. Every sanction is made by a person. There are no automatic bans triggered by keywords.
  3. Proportionality. The sanction is adjusted to the severity of the conduct and to repeat offences.
  4. Individual transparency. Whoever receives a sanction knows the reason and can respond.
  5. Reporter privacy. Reports are handled confidentially. We do not disclose who reported whom.

3 · Prohibited conduct

Any of the following is grounds for immediate sanction.

3.1 · Harm to people

  • Harassment. Repeated unwanted messages after being ignored or after being asked to stop.
  • Threats. Verbal or physical, explicit or implicit.
  • Impersonation. Pretending to be another person, a venue, or the Radar Nocturno team.
  • Doxxing. Publishing or attempting to find out another person's real identity, address, phone number, or workplace without their consent.
  • Sexual coercion. Pressuring, blackmailing, or manipulating another user to obtain content or encounters.
  • Sharing or distributing third parties' intimate content without their explicit and recent consent, through any means the service allows.

If you are a victim of non-consensual sharing of intimate content, in addition to reporting it here you can turn to the AEPD's Priority Channel, a fast track to request the urgent removal of this content: aepd.es/canalprioritario. A specific protocol exists for people between 14 and 17 years old. If there is immediate risk, call 112.

3.2 · Harm to minors — zero tolerance

Any suspicion of the presence of minors on the app, contact with minors through the app, or material involving minors entails the immediate permanent closure of the account and a report to the competent authorities. This applies in addition to the contractual consequences set out in the self-declaration of legal age made at sign-up.

Operational reporting channels:

  • INCIBE (Spain's national cybersecurity institute) — cybersecurity helpline: 017 · incibe.es.
  • Grupo de Delitos Telemáticos (Telematic Crime Unit) of the Guardia Civil: gdt.guardiacivil.es.
  • Brigada Central de Investigación Tecnológica, BIT-CNP (Central Technological Investigation Unit) of the Policía Nacional.

Legal basis: art. 450 of the Spanish Criminal Code (failure to prevent crimes), EU Regulation 2021/1232 (CSAM on digital services), and LO 8/2021 (comprehensive protection of children).

3.3 · Fraud

  • Impersonating a venue or its staff.
  • Manipulating visits (falsifying location to confirm without being at the venue, confirming at several venues in a geographically impossible sequence).
  • Using multiple accounts to circumvent previous sanctions.
  • Coordinating to distort the attendance or atmosphere shown for a venue.
  • Manifestly abusive or repeated chargebacks on charges actually consumed.

3.4 · Misuse of the service

  • Spam (unsolicited messages for commercial, political, or recruitment purposes).
  • Promoting paid sexual services. Radar Nocturno is not a platform for sexual services.
  • Distributing malware or phishing (attempting to obtain credentials through fraudulent links or sites).
  • Automated scraping (mass extraction using bots), reverse engineering the API, or attempting to access other users' data.
  • Sharing your own credentials with third parties.

3.5 · Prohibited content in profile, alias, or messages

  • Glorification of violence, discrimination, or hate speech.
  • Symbols or references to terrorist or illegal organizations.
  • Explicit sexual content in alias, bio, or public avatar.

4 · How to report

4.1 · From the app

A "Report" button on messages, profiles, and venues. It lets you select a reason and add optional context as text (up to 500 characters). If you have external evidence, send it by email to hola@radarnocturno.com, referencing the report ID the app shows you when you submit it.

4.2 · By email

  • Single contact mailbox: hola@radarnocturno.com.
  • For your message to be routed correctly, start the subject line with the keyword that best describes the reason. Write it exactly as shown below, in Spanish: these are the words our system matches to route your message, not translated labels.
    • EMERGENCIA: active risk or an assault in progress.
    • LEGAL: legal involvement, alleged offence, formal request.
    • REPORTE: reporting conduct or content.
    • RÉPLICA: appeal against a sanction.
    • BRECHA: suspected security or personal-data incident.
    • RGPD: exercising your rights over your personal data.
  • Emails with EMERGENCIA, LEGAL, or BRECHA in the subject line are processed with maximum priority.

4.3 · Minimum useful information

  • Who (the reported person's alias or ID if you know it, approximate date and time).
  • What happened, as brief and factual as possible.
  • Message IDs or a reference to the app report, if you have them.
  • Whether you have already blocked or muted the user.

5 · Internal review process

  1. Receipt. Every alert enters the queue at /admin/moderacion.
  2. Triage. Classification by severity: emergency, high, medium, low, informational, false positive. Target timeframes (mainland Spain business hours, Mon-Fri, excluding national holidays):
    • Emergency: we respond as soon as a human is available — target of 4 hours during daytime hours (9am-10pm), never more than 24 hours.
    • High / medium / low: up to 72 business hours.
    • Timeframes may be extended in August and on national holidays, with notice given to the reporter.
  3. Investigation. Reading of the messages involved in the specific report, not the full history. Every access is logged in an internal audit log.
  4. Human decision. Made by the operator. During a justified absence, non-emergency cases remain in the queue until they return. Emergency cases are escalated to the technical incident channel as a backup.
  5. Notification. An email to the reported user with the reason and the sanction applied. An email to the reporter confirming that action has been taken, without details of the specific sanction (for privacy).
  6. Record. Immutable log in the database: timestamp, report ID, decision, reason, sanctioning staff member, evidence retained.
  7. Minimal-intrusion guarantee. The team does not read the full DM history except under a judicial order. Every read from the panel is audited.

6 · Graduated sanctions

LevelTypical conductSanction
1 · WarningMinor offence, first occurrence (e.g. one-off spam, isolated aggressive language).Email notice using a standard template. No account restriction.
2 · Temporary suspensionMinor repeat offence or medium-level offence (e.g. harassing a user, inappropriate alias).Account suspended for 7 to 30 days. Messages, map, and check-ins blocked. Active B2C subscriptions are paused during the suspension (no prorated charge).
3 · Permanent closureSerious offence or repeat offence after suspension (e.g. doxxing, fraud, coercion).Account permanently closed. Personal data is anonymized under GDPR policy; the internal ID (with no PII) and the email hash are kept to prevent reopening.
4 · Permanent closure + reportHarm to minors, unlawful content, criminal threats.Permanent closure + report to the competent authorities, with evidence retained for the legally required period.

Level 2 and higher sanctions also apply to any new account we detect as a reopening by the same account holder, to the extent it is technically identifiable.

7 · Right of reply

  • Anyone who receives a level 2 or higher sanction can request a review by writing to hola@radarnocturno.com within 30 days of the notification.
  • The reply must include the reason for the request and any context the team may not have considered.
  • We commit to responding within 7 business days, extendable to 15 with a reasoned notice to the requester.
  • The decision on the reply is final.

8 · Transparency

We will publish an aggregated moderation report once the volume makes it statistically useful (a minimum of 50 resolved reports per half-year). The report will contain: total number of reports, breakdown by category, number of sanctions applied by level, and number of replies and resolutions. No user-identifiable data.

Until the half-yearly report is activated, any user can request statistics about their own case via hola@radarnocturno.com.

In the event of a mass incident or one of public relevance, affected users are notified directly by email, and by a general announcement if warranted.

9 · Data retained and legal bases

DataPeriodLegal basis
Reports with evidence12 months from the decisionLegitimate interest (art. 6.1.f) — defence against repeat offences and possible judicial requests.
Sanction logs2 years from the sanction, extendable if there is an active judicial requestLegitimate interest + legal retention obligation where applicable.
Email hash after permanent closure, level 3 (fraud, doxxing, non-criminal coercion)10 years from the sanction, with automatic deletion once the period elapses or after the sanction is overturned on replyOverriding legitimate interest (art. 6.1.f) and data minimisation (art. 5.1.e), aligned with the limitation period under art. 187 of the Spanish Criminal Code.
Email hash after permanent closure, level 4 (harm to minors, unlawful content, criminal threats)Indefinite, with a mandatory review every 5 years; deletion if the sanction is overturned on reply or if the five-yearly review concludes that the legitimate interest has lapsedOverriding legitimate interest (art. 6.1.f) and art. 17.3.b GDPR: protection of minors and the integrity of the service. Proportionality based on the criminal limitation period for the relevant offences (up to 35 years from the age of majority under LO 8/2021).

The email hash is built with SHA-256 and a global salt (pepper) value kept server-side. The AEPD has held in recent rulings that a hash with a pepper is still personal data while the salt exists. For this reason, level 3 periods are finite and level 4 periods are subject to proactive review. These periods are consistent with §4.2 of the Privacy Policy.

10 · Amendments

Substantial changes to this policy are announced to active users by email with 14 days' notice. Minor wording corrections may be applied without prior notice.

11 · Coordination with authorities

Radar Nocturno cooperates with Spanish law enforcement (Fuerzas y Cuerpos de Seguridad del Estado), the AEPD, and judicial authorities when a formal request requires it. We only hand over data when a formal request requires it.

We notify the affected user when the law allows it and there is no judicial secrecy order, non-disclosure order, or reasonable risk of obstruction of justice.

Contact

Single contact mailbox: hola@radarnocturno.com.

Version 0.3 · Incorporated by reference into the Terms and Conditions v1.0 (signed 20 August 2026) · Radar Nocturno · Madrid